Blog posts (page 4)

BLOG

Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

BALANCING CUSTOMER EXPERIENCE WITH SECURITY AND COMPLIANCE DURING DIGITAL ONBOARDING

Apr 26, 2021
Read how to achieve security and compliance during digital onboarding, while providing clients with a simple, frictionless digital account opening experience

COMMUNITY BANKS MUST BALANCE HIGH TOUCH WITH SELF-SERVICE BANKING TECHNOLOGY

Apr 19, 2021
COMMUNITY BANKS MUST BALANCE HIGH TOUCH WITH SELF-SERVICE BANKING TECHNOLOGY
Community banks must balance high touch branch interactions, with self-service banking technology

HOW TO CONQUER COMPLEXITY AND EMPOWER YOUR BUSINESS USERS WITH MODERN CUSTOMER COMMUNICATION MANAGEMENT (CCM)

Apr 11, 2021
Read how your organization can conquer complexity, empower business users & access the many benefits of modern customer communication management

PROTECT YOUR UTILITY FROM THE REPUTATIONAL DAMAGE OF BAD UTILITY BILLS

Apr 7, 2021
protect your utility from the reputational damage of bad utility bills
The reputational damage of bad utility bills is irreversible. Read how utilities can stop bad bills before they go out

OVERWHELMED BY THE COMPLEXITY OF CUSTOMER COMMUNICATIONS MANAGEMENT?

Apr 6, 2021
The complexity of Customer Communications Management can be overwhelming. Read on for 4 tips to avoid Customer Communication Management overload

THE EVOLUTION OF CUSTOMER COMMUNICATION CHANNEL PREFERENCES

Apr 6, 2021
Due to the shift in customer communication channel preferences, financial institutions need to adopt an omnichannel approach. Read about strategies for success

HOW CUSTOMER COMMUNICATION MANAGEMENT IN INSURANCE CAN BRIDGE THE RELATIONSHIP GAP

Mar 29, 2021
Insurers are battling with customer experience. Read on to find out why & how customer communication management in insurance can help

HOW TO ACHIEVE PAPERLESS CUSTOMER COMMUNICATION MANAGEMENT IN INSURANCE

Mar 29, 2021
Insurance is a document-heavy industry, but it doesn’t have to be a paper-heavy one – read how to achieve paperless customer communications management in insurance

ACCESSIBILITY IN HEALTHCARE COMMUNICATIONS IS VITALLY IMPORTANT

Mar 18, 2021
ACCESSIBILITY IN HEALTHCARE COMMUNICATIONS IS VITALLY IMPORTANT
Ensuring accessibility in healthcare communications and services is both a commercial necessity and a business advantage. Read more

ACCESSIBILITY – ARE ALL YOUR FINANCIAL INSTITUTION’S DIGITAL PROPERTIES COMPLIANT?

Mar 18, 2021
Read more about accessibility in customer communications management & why it is critically important for financial institutions.

Our bloggers

Erin Romo


CCM in Utilities
 

James Hall


CCM in Europe

Jason Pothen


CCM in Healthcare

Josh Noble


CCM for Banks and Credit Unions

Kate Lindstrom


Utility Services

Olga Zakharenkava 


CCM Strategy
 

Scott Biel


CCM in Wealth & Insurance 

Sean Kennelly


CEM and Payments
 

Guest bloggers

Elizabeth Stephen


Customer Engagement Strategy

Keypoint Intelligence


CCM Industry Experts

Matt Chester


Utility Technology

Mia Papanicolaou


Customer Communication Strategy