Blog posts (page 3)

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Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

IMPROVE PATIENT EXPERIENCE AND ACCELERATE YOUR TIME-TO-PAY

Jun 2, 2021
Improve patient experience and accelerate your time to pay
Discover how healthcare providers can improve patient experience which in turn improves & accelerates the revenue cycle, time-to-pay & collections.

5 WAYS TO BUILD BETTER PATIENT ENGAGEMENT USING MULTI-CHANNEL COMMUNICATIONS

Jun 1, 2021
5 ways to build better patient engagement using multi channel communications
Communication is vital for building strong patient relationships. Read about 5 ways to build better patient engagement using multichannel communications

THE VALUE OF CUSTOMER COMMUNICATION MANAGEMENT IN WEALTH MANAGEMENT

May 24, 2021
The Value of customer communication management in wealth management
Exploring the value of CCM in wealth management. Read how effective customer communication management can help wealth managers strengthen client relationships.

HOW TO COMMUNICATE WITH UTILITY CUSTOMERS WHEN IT MATTERS MOST

May 24, 2021
Utilities need to change the way they communicate with utility customers today. Read how utilities can create agile post pandemic communications that add value

WHY CUSTOMER COMMUNICATIONS MANAGEMENT IS IMPORTANT IN UTILITIES

May 24, 2021
Read why customer communications management is important in utilities and how to build trust and commitment through effective customer communication management

EXPLORING THE VALUE OF HYPER-PERSONALIZATION IN FINANCIAL SERVICES

May 20, 2021
Explore the value of hyper personalization in financial services
Read about the value of hyper-personalization in financial services and the findings of recent research by Keypoint Intelligence

WHY CLIENT COMMUNICATION IN WEALTH MANAGEMENT IS A TOP PRIORITY

May 19, 2021
Client communication in wealth management must evolve in line with current client expectations to ensure a great client experience, loyalty & retention. Read more

5 WAYS DIGITAL COMMUNICATION CAN IMPROVE YOUR UTILITY CUSTOMER RELATIONSHIPS

May 13, 2021
Discover five ways utilities can leverage digital communications to build strong utility customer relationships

DIGITAL TRANSFORMATION IN BANKING: THE CUSTOMER EXPERIENCE EXPECTATION GAP

May 11, 2021
Read about the state of digital transformation in banking & how it impacts CX – based on a recent webinar Doxim co-hosted with The Financial Brand

ARTIFICIAL INTELLIGENCE CAN ENHANCE CUSTOMER EXPERIENCE IN DIGITAL ONBOARDING

May 5, 2021
Artificial Intelligence can enhance customer experience in digital onboarding by enabling the required checks and verifications in real time – read more

Our bloggers

Erin Romo


CCM in Utilities
 

James Hall


CCM in Europe

Jason Pothen


CCM in Healthcare

Josh Noble


CCM for Banks and Credit Unions

Kate Lindstrom


Utility Services

Olga Zakharenkava 


CCM Strategy
 

Scott Biel


CCM in Wealth & Insurance 

Sean Kennelly


CEM and Payments
 

Guest bloggers

Elizabeth Stephen


Customer Engagement Strategy

Keypoint Intelligence


CCM Industry Experts

Matt Chester


Utility Technology

Mia Papanicolaou


Customer Communication Strategy