Blog posts (page 3)

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Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

BUILDING A STRATEGY FOR OMNICHANNEL CX IN FINANCIAL SERVICES

Nov 12, 2020
Read about the value of an omnichannel CX in financial services and how to achieve it – starting with a culture change
Continue reading “BUILDING A STRATEGY FOR OMNICHANNEL CX IN FINANCIAL SERVICES”…

DIGITALLY MATURE ORGANIZATIONS HAVE CX AT THE CORE

Nov 12, 2020
How digitally mature is your financial services organization? Read about the 3 stages of digital maturity & use a framework to benchmark digital maturity
Continue reading “DIGITALLY MATURE ORGANIZATIONS HAVE CX AT THE CORE”…

EXPLORING THE SHIFT TOWARDS DIGITAL-FIRST FINANCIAL SERVICES

Nov 12, 2020
A look at how COVID-19 has accelerated the shift to digital-first financial services channels & how to improve CX in a contactless future
Continue reading “EXPLORING THE SHIFT TOWARDS DIGITAL-FIRST FINANCIAL SERVICES”…

Introducing Elizabeth Stephen, Vice President, Customer Engagement at Striata, a Doxim company

Nov 11, 2020
An interview with our blogger, Elizabeth Stephen, Vice President, Customer Engagement at Striata, a Doxim company
Continue reading “Introducing Elizabeth Stephen, Vice President, Customer Engagement at Striata, a Doxim company”…

Introducing Olga Zakharenkava, Vice President, CCM Product Management & Product Marketing at Doxim

Nov 10, 2020
We are proud to introduce you to our new blogger, Olga Zakharenkava, Vice President, CCM Product Management & Product Marketing at Doxim
Continue reading “Introducing Olga Zakharenkava, Vice President, CCM Product Management & Product Marketing at Doxim”…

Introducing Mia Papanicolaou, Vice President, General Manager at Striata, a Doxim company

Nov 10, 2020
Meet expert blogger, Mia Papanicolaou, VP, General Manager at Striata, a Doxim company. Mia helps companies improve their digital communication maturity
Continue reading “Introducing Mia Papanicolaou, Vice President, General Manager at Striata, a Doxim company”…

Our bloggers

Elizabeth Stephen


Customer Engagement Strategy

Erin Romo


CCM in Utilities
 

Jason Pothen


CCM in Healthcare

Matt Chester


Utility Technology

Mia Papanicolaou


Customer Communication Strategy

Olga Zakharenkava 


CCM Strategy
 

Robert Gilbert


CCM: Banks and Credit Unions

Sean Kennelly


CEM and Payments