Blog posts (page 2)

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Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

INSURERS AND THE ‘CHICKEN AND EGG’ DILEMMA OF INSURANCE CUSTOMER DATA VS PERSONALIZATION

Jun 28, 2021
Read about insurers and the ‘chicken and egg’ dilemma of insurance customer data vs personalization and how customer communications can help build trust

HOW CREDIT UNIONS CAN PROVIDE A GREAT MEMBER EXPERIENCE IN A WORLD OF INSTANT GRATIFICATION

Jun 22, 2021
Self–serve is essential, but credit union members still require human interaction. Read how credit unions can provide a great member experience

5 SIGNS MOTIVATING INVESTMENT IN AN ALL-INCLUSIVE CUSTOMER COMMUNICATIONS MANAGEMENT PLATFORM

Jun 21, 2021
Read about five signs indicating that your financial institution needs to invest in an all-inclusive Customer Communications Management platform

CREDIT UNIONS CAN USE COMMUNICATIONS MANAGEMENT TO ENHANCE MEMBER EXPERIENCE

Jun 21, 2021
Credit unions can use communications management to enhance member experience and promote loyalty. Read about 5 CCM & member experience trends in credit unions

THINK ECOSYSTEM – THE CX LANDSCAPE AND HOW YOUR CCM TECHNOLOGY FITS IN

Jun 17, 2021
How CXM / CCM Technology fit into ecosystem thinking, and trends that are driving decisions in financial institutions

INTRODUCING JOSH NOBLE, REGIONAL VICE PRESIDENT, SALES AT DOXIM (USA)

Jun 17, 2021
An interview with our blogger, Josh Noble, Regional Vice President, Sales, focused on customer communication in banks and credit unions in the USA

HOW INSURERS CAN LEVERAGE CUSTOMER COMMUNICATIONS TO BRIDGE THE CUSTOMER RELATIONSHIP GAP

Jun 15, 2021
Read how customer communications management (CCM) can help bridge the customer relationship gap in insurance

DELIVER POSITIVE BUSINESS OUTCOMES SOONER WITH A STRATEGIC CUSTOMER COMMUNICATIONS MANAGEMENT PARTNERSHIP

Jun 8, 2021
Read how a strategic Customer Communications Management (CCM) partnership can help your business deliver positive outcomes sooner

IMPROVE PATIENT EXPERIENCE AND ACCELERATE YOUR TIME-TO-PAY

Jun 2, 2021
Improve patient experience and accelerate your time to pay
Discover how healthcare providers can improve patient experience which in turn improves & accelerates the revenue cycle, time-to-pay & collections.

5 WAYS TO BUILD BETTER PATIENT ENGAGEMENT USING MULTI-CHANNEL COMMUNICATIONS

Jun 1, 2021
5 ways to build better patient engagement using multi channel communications
Communication is vital for building strong patient relationships. Read about 5 ways to build better patient engagement using multichannel communications

Our bloggers

Erin Romo


CCM in Utilities
 

James Hall


CCM in Europe

Jason Pothen


CCM in Healthcare

Josh Noble


CCM for Banks and Credit Unions

Kate Lindstrom


Utility Services

Olga Zakharenkava 


CCM Strategy
 

Scott Biel


CCM in Wealth & Insurance 

Sean Kennelly


CEM and Payments
 

Guest bloggers

Elizabeth Stephen


Customer Engagement Strategy

Keypoint Intelligence


CCM Industry Experts

Matt Chester


Utility Technology

Mia Papanicolaou


Customer Communication Strategy