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Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

SHIELD YOUR ORGANIZATION FROM DISASTER WITH A PRINT AND MAIL BUSINESS CONTINUITY PLAN

Aug 30, 2022
SHIELD YOUR ORGANIZATION FROM DISASTER WITH A PRINT AND MAIL BUSINESS CONTINUITY PLAN
Delayed delivery of business-critical communications results in a host of negative effects. Read how to plan effectively for print and mail business continuity

HOW TO PREPARE FOR THE FCA’S NEW CONSUMER DUTY (UK)

Aug 16, 2022
HOW TO PREPARE FOR THE FCA’S NEW CONSUMER DUTY (UK)
The final rules & guidance for the FCA’s new Consumer Duty regulation have been published. Read how it may impact your financial services firm and how to prepare

HOW TO BALANCE SECURITY AND EASE-OF-USE IN DIGITAL UTILITY BILLING AND PAYMENT

Aug 11, 2022
HOW TO BALANCE SECURITY AND EASE-OF-USE IN DIGITAL UTILITY BILLING AND PAYMENT
Is your utility providing a great customer payment experience? Read on to learn how to balance security and ease-of-use in digital utility billing and payment

CUSTOMER COMMUNICATIONS CAN BUILD LOYALTY AND RETENTION, EVEN IN CHALLENGING ECONOMIC TIMES

Aug 4, 2022
CUSTOMER COMMUNICATIONS CAN BUILD LOYALTY AND RETENTION, EVEN IN CHALLENGING ECONOMIC TIMES
In today’s challenging economic times, customer retention is key and it is still achievable. Read how customer communications can build loyalty and retention

NOW IS THE TIME TO REFRESH YOUR ORGANIZATION’S TRANSACTIONAL COMMUNICATIONS

Jul 28, 2022
NOW IS THE TIME TO REFRESH YOUR ORGANIZATION’S TRANSACTIONAL COMMUNICATIONS
Refresh your organization’s transactional communications with interactive digital, transactional documents that boost customer experience & increase revenue

HOW PERSONALIZED VIDEO OVERCOMES LOW DIGITAL ENGAGEMENT IN FINANCIAL SERVICES

Jul 7, 2022
HOW PERSONALIZED VIDEO OVERCOMES LOW DIGITAL ENGAGEMENT IN FINANCIAL SERVICES
Digital engagement in financial services is at an all-time low. Read how to improve engagement with personalized video – an effective way of presenting information & offers

HOW TO MEET THE LENDING NEEDS OF SMALL TO MEDIUM-SIZED ENTERPRISES (SMEs)

Jun 30, 2022
HOW TO MEET THE LENDING NEEDS OF SMALL TO MEDIUM-SIZED ENTERPRISES (SMEs)
Discover how your bank or credit union can expand its business lending portfolio. Read how to meet the lending needs of small to medium-sized enterprises

CORE BANKING SYSTEM CHANGES: A CHALLENGE, AND AN OPPORTUNITY FOR GROWTH

Jun 23, 2022
CORE BANKING SYSTEM CHANGES: A CHALLENGE, AND AN OPPORTUNITY FOR GROWTH
Reviewing vendor relationships during core banking system changes can boost customer experience and reduce operational load. Read on for key considerations

HOW CAN TRADITIONAL FINANCIAL SERVICES PLAYERS COMPETE AGAINST FINTECHS?

Jun 2, 2022
HOW CAN TRADITIONAL FINANCIAL SERVICES PLAYERS COMPETE AGAINST FINTECHS?
Utilising technology platforms to centralise data & communications, traditional financial services organisations can offer high levels of customer experience

THE OMNICHANNEL ADVANTAGE: HOW TO SHIFT TO AN OMNICHANNEL BANKING MODEL

May 26, 2022
THE OMNICHANNEL ADVANTAGE: HOW TO SHIFT TO AN OMNICHANNEL BANKING MODEL
Does your bank or credit union offer a true omnichannel experience? Read on to discover how to shift to a true omnichannel banking model & the benefits thereof

Our bloggers

Erin Romo

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CCM in Utilities
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James Hall

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CCM in Europe
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Jason Pothen

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CCM in Utilities and Healthcare
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Josh Noble

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CCM for Banks and Credit Unions
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Olga Zakharenkava 

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CCM Strategy
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Scott Biel

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CCM in Wealth & Insurance 
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Sean Kennelly

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CEM and Payments
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Keypoint Intelligence

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CCM Industry Experts
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Matt Chester

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Utility Technology
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