Blog posts (page 13)

BLOG

Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

BANKS AND CREDIT UNIONS NEED A CCM PLATFORM THAT REDUCES COMMUNICATION COSTS

Feb 22, 2021
Why banks and credit unions need a CCM Platform that reduces communication costs and improves customer engagement

A COMPREHENSIVE CUSTOMER ENGAGEMENT MANAGEMENT PLATFORM SOLVES MANY OF TODAY’S CHALLENGES

Feb 21, 2021
A Customer Engagement Management Platform offers cost savings, resource optimization and is the foundation of providing a better CX. Read more

RESOLVE KEY CX CHALLENGES VIA A COMPREHENSIVE CUSTOMER COMMUNICATIONS MANAGEMENT PLATFORM

Feb 20, 2021
A look into the major CCM challenges for 2021, as well as 3 strategic objectives & why a customer communications management platform is critical

IMPROVE CUSTOMER EXPERIENCE THROUGH AUTOMATED UTILITY BILL VERIFICATION

Feb 15, 2021
Remove friction, improve customer experience and boost your CSAT scores through automated utility bill verification

CREDIT UNIONS MUST HAVE A CUSTOMER COMMUNICATION STRATEGY

Feb 12, 2021
Digital customer communication for credit unions is critical for digital transformation and improving customer experience. Read how to start the process

THE UTILITY CUSTOMER EXPERIENCE IN 2021

Jan 26, 2021
THE UTILITY CUSTOMER EXPERIENCE IN 2021
Matt Chester discusses the Utility Customer Experience in 2021 – with a focus on data driven personalization and utility-customer communication.

IMPROVING PAPERLESS ADOPTION

Jan 21, 2021
Improving paperless adoption blog post
Improving paperless adoption is key to any digital transformation strategy. Boost paperless adoption by offering additional channels such as text & email

MAKE IT EASIER FOR CUSTOMERS TO PAY UTILITY BILLS

Jan 14, 2021
Make it easier for customers to pay utility bills blog post
Take the stress out of utility billing and payments. Read how your utility organization can make it easier for customers to pay utility bills

INTRODUCING ERIN ROMO, VICE PRESIDENT, UTILITIES VERTICAL LEAD AT DOXIM

Jan 12, 2021
Meet Erin Romo, Vice President, Utilities Vertical Lead
We are proud to introduce you to our new blogger, Erin Romo, Vice President, Utilities Vertical Lead at Doxim

INTRODUCING SEAN KENNELLY – VICE PRESIDENT, PRODUCT MANAGEMENT FOR PAYMENTS AND CEM AT DOXIM

Jan 12, 2021
Sean Kennelly, Vice President, Product Management for Payments and CEM at Doxim
Get to know our expert blogger, Sean Kennelly – Vice President, Product Management for Payments and CEM

Our bloggers

Erin Romo

Erin Romo profile picture
CCM in Utilities
Linkedin Logo

James Hall

James Hall profile picture
CCM in Europe
Twitter Logo Linkedin Logo

Jason Pothen

Jason Pothen profile picture
CCM in Utilities and Healthcare
Linkedin Logo

Josh Noble

Josh Noble profile picture
CCM for Banks and Credit Unions
Linkedin Logo

Olga Zakharenkava 

Olga Zakharenkava's profile picture
CCM Strategy
Twitter Logo Linkedin Logo

Scott Biel

Scott Biel's profile picture
CCM in Wealth & Insurance 
Linkedin Logo

Sean Kennelly

Sean Kennelly's profile picture
CEM and Payments
Twitter Logo Linkedin Logo

Guest bloggers

Keypoint Intelligence

Keypoint Intelligence profile picture
CCM Industry Experts
Twitter Logo Linkedin Logo

Matt Chester

Matt Chester Profile Picture
Utility Technology
Twitter Logo Linkedin Logo