Leadership Team

Chris Rasmussen – President and CEO

Chris RasmussenChris founded Doxim in 2000. He is a visionary and charismatic leader, and under his guidance Doxim has become a leading supplier of customer engagement software solutions to the North American Financial Services marketplace. Chris has worked in the electronic document industry for the past two decades, holding a variety of senior management and leadership roles. Immediately prior to founding Doxim, Chris was Vice President, Professional Services for Ricoh Canada, a leading global provider of document imaging products and services. Chris holds a Bachelor of Arts degree in Administrative and Commercial Studies from the Western University.

Patrick Leung – Chief Financial Officer

img_0851-3Patrick is Doxim’s Chief Financial Officer and is responsible for all financial and corporate matters of the company. Patrick brings 25 years of finance experience focused on strategic growth, capital raising for both private and public companies, and M&A. Patrick has served as the Chief Financial Officer for a number of technology companies including GuestLogix Inc., Spectra7 Microsystems, and ATX Incorporated. Patrick also has held executive and senior level positions with Merrill Lynch & Co. and Rockwater Capital Corporation. He is a Chartered Professional Accountant (CPA, CA) and a Chartered Financial Analyst (CFA) and holds both a BA and MAcc from the University of Waterloo.

Sean O’Donovan – VP Customer Success

Sean O'Donovan

Sean O’Donovan joined Doxim as Vice President of Marketing in 2010. In 2011, he added Product Management to his portfolio and then, in 2012, added leadership of Doxim’s Operations and Professional Service activities. In the spring of 2017, he took on a brand new, green-field challenge at Doxim, to define and lead the company’s strategic approach to Customer Success, developing the cross-departmental programs and processes needed to monitor, track and improve every customer interaction. Prior to joining Doxim, Sean had over 20 years’ experience in technology sales and marketing across Europe and North America, including several executive leadership roles at Canadian technology companies, including InSystems in Canada and the U.S., and Perle Systems in Canada, the U.K., France and Belgium. Sean holds a B.A. from Hull University in the U.K. Outside the office Sean’s true happy place is in the kitchen, cooking up delicious food for friends and family.

Dennis Brink – Vice President, Professional Services

Dennis BrinkDennis joined Doxim in 2014 as Vice President of Professional Services. He brings 25 years of experience leading high performing teams and executing business strategies for technology organizations. At Doxim, Dennis provides leadership and delivery oversight, ensuring that products are implemented for our clients on time and budget. Prior to joining Doxim, Dennis was an executive with T4G Limited and ran and was accountable for several divisions that operated coast to coast as the company grew fivefold. Dennis joined T4G after they acquired his company Dedicated System Builders, a contact center analytics firm. Dennis’ earlier career was in technology delivery for major enterprise clients including some of Canada’s leading banks, transportation, and telecoms. He worked on projects with IBM, Accenture, CGI, KPMG, Ernst & Young, and Boston Consulting Group. Dennis has a degree in Engineering Physics (Nuclear) from Queen’s University and is a licensed Professional Engineer in Ontario.

Chris Palmer – Vice President, Product Vision & Strategy

Dennis Brink

Chris Palmer is Vice President of Product Vision & Strategy at Doxim. Chris joined Doxim in 2015, following Doxim’s acquisition of Neocog Technologies. In his strategic, cross-functional role Chris oversees the strategic product planning for all the applications under the Doxim Customer Engagement Platform. Chris brings over two decades of experience with financial service technology to his role with Doxim. Prior to founding Neocog Technologies in 2000 Chris was a Professor of Information Technology at Fanshawe Community College and a Senior Systems Analyst for Libro Credit Union.  He began his career as a Technical Analyst for the Royal Bank of Canada.   Chris holds bachelor’s degrees in Music Performance and Computer Science and an MBA from the Richard Ivey School of Business at Western University.

Michel Hepp – Vice President, Inside Sales


Michel brings with him a depth of sales and pre-sales experience.  With over 20 years of experience in the software industry, Michel has consistently demonstrated success in advancing rapid growth and generating substantial revenue for a variety of organizations. Michel has worked at large and mid-sized publicly traded organizations, such as Lotus, IBM and DataMirror, as well as, holding senior positions with private, pre-public organizations such as InSytems Technologies (acquired by Oracle) and BlueCat Networks.  As Vice President, Inside Sales, Michel is responsible for providing the leadership to develop a strong business development methodology, grow Doxim sales revenue and manage a world-class inside sales team.  Michel holds a Bachelor of Arts degree from the Faculty of Health, York University.