Leadership Team

Chris Rasmussen – President and CEO

Chris RasmussenChris founded Doxim in 2000. He is a visionary and charismatic leader, and under his guidance Doxim has become a leading supplier of customer engagement software solutions to the North American Financial Services marketplace. Chris has worked in the electronic document industry for the past two decades, holding a variety of senior management and leadership roles. Immediately prior to founding Doxim, Chris was Vice President, Professional Services for Ricoh Canada, a leading global provider of document imaging products and services. Chris holds a Bachelor of Arts degree in Administrative and Commercial Studies from the Western University.

Patrick Leung – Chief Financial Officer

img_0851-3Patrick is Doxim’s Chief Financial Officer and is responsible for all financial and corporate matters of the company. Patrick brings 25 years of finance experience focused on strategic growth, capital raising for both private and public companies, and M&A. Patrick has served as the Chief Financial Officer for a number of technology companies including GuestLogix Inc., Spectra7 Microsystems, and ATX Incorporated. Patrick also has held executive and senior level positions with Merrill Lynch & Co. and Rockwater Capital Corporation. He is a Chartered Professional Accountant (CPA, CA) and a Chartered Financial Analyst (CFA) and holds both a BA and MAcc from the University of Waterloo.

Patrick Masset – Executive Vice President, Sales & Client Experience

Patrick MassetPatrick Masset joined Doxim in 2011 as Vice President Sales. In 2013 Patrick’s role was expanded to Executive Vice President Sales & Customer Experience. In this role, he is responsible for all sales, client care and customer support activities of the organization. Patrick and his team design and implement the sales and customer support strategies that will help guide Doxim to a dominant position serving financial service providers and their partners. Prior to joining Doxim, Patrick spent several years managing Sales and client-facing teams and organizations, in both Canada and the United States, in the print, packaging and communication fields. Patrick has previously worked at Solisco Printers as General Manager and Quebecor World as Vice President Sales, Central Region, among others. Patrick has built a strong reputation with his customers by enabling them to grow their revenues and increase their operational efficiency through the deployment of technology and innovation. He and his teams ensure that Doxim’s commitment to delivering excellence is achieved and consistently maintained throughout the client lifecycle. Patrick holds a Bachelor of Business Administration degree from the Université du Québec à Trois-Rivières.

Sean O’Donovan – Chief Marketing Officer

Sean O'Donovan

Sean O’Donovan joined Doxim as Vice President of Marketing in 2009. In 2010 he added Product Management to his portfolio and later added leadership of the Operations and Professional Service arms of the business. In 2014 he refocused his efforts on Doxim’s rapidly growing marketing activities and in 2015 was named Chief Marketing Officer. As CMO, Sean is responsible for setting the marketing strategy, for development and execution of all lead generation and for all communications and branding initiatives at our expanding organization. Sean has over 20 years’ experience in technology sales and marketing leadership across Europe and North America, including several leadership roles at Canadian based software and hardware companies including InSystems Corp, in Canada and the U.S., and Perle Systems in Canada, the U.K., France and Belgium. Sean holds a Bachelor of Arts degree from the University of Hull, U.K.

Dennis Brink – Vice President, Professional Services

Dennis BrinkDennis joined Doxim in 2014 as Vice President of Professional Services. He brings 25 years of experience leading high performing teams and executing business strategies for technology organizations. At Doxim, Dennis provides leadership and delivery oversight, ensuring that products are implemented for our clients on time and budget. Prior to joining Doxim, Dennis was an executive with T4G Limited and ran and was accountable for several divisions that operated coast to coast as the company grew fivefold. Dennis joined T4G after they acquired his company Dedicated System Builders, a contact center analytics firm. Dennis’ earlier career was in technology delivery for major enterprise clients including some of Canada’s leading banks, transportation, and telecoms. He worked on projects with IBM, Accenture, CGI, KPMG, Ernst & Young, and Boston Consulting Group. Dennis has a degree in Engineering Physics (Nuclear) from Queen’s University and is a licensed Professional Engineer in Ontario.

Chris Palmer – Vice President, Product Vision & Strategy

Dennis Brink

Chris Palmer is Vice President of Product Vision & Strategy at Doxim. Chris joined Doxim in 2015, following Doxim’s acquisition of Neocog Technologies. In his strategic, cross-functional role Chris oversees the strategic product planning for all the applications under the Doxim Customer Engagement Platform. Chris brings over two decades of experience with financial service technology to his role with Doxim. Prior to founding Neocog Technologies in 2000 Chris was a Professor of Information Technology at Fanshawe Community College and a Senior Systems Analyst for Libro Credit Union.  He began his career as a Technical Analyst for the Royal Bank of Canada.   Chris holds bachelor’s degrees in Music Performance and Computer Science and an MBA from the Richard Ivey School of Business at Western University.

Michel Hepp – Vice President, Inside Sales


Michel brings with him a depth of sales and pre-sales experience.  With over 20 years of experience in the software industry, Michel has consistently demonstrated success in advancing rapid growth and generating substantial revenue for a variety of organizations. Michel has worked at large and mid-sized publicly traded organizations, such as Lotus, IBM and DataMirror, as well as, holding senior positions with private, pre-public organizations such as InSytems Technologies (acquired by Oracle) and BlueCat Networks.  As Vice President, Inside Sales, Michel is responsible for providing the leadership to develop a strong business development methodology, grow Doxim sales revenue and manage a world-class inside sales team.  Michel holds a Bachelor of Arts degree from the Faculty of Health, York University.

Stewart Baillie – Vice President, Product Management

img_0869-4Stew Baillie is the Vice-President for Doxim Product Management and is a veteran of 20 years in the Enterprise software space, specializing in Manufacturing, ERP and Supply Chain Management.   Prior to that, Stew worked for 11 years in various manufacturing and logistics roles with Unilever.  Stew is a graduate of the York University Schulich School of Business Supply Chain and Logistics Management program.  He started his Enterprise software career with a supply chain planning software company called Numetrix, that was later acquired by JD Edwards, then PeopleSoft and ultimately Oracle.  Stew then enjoyed 4 years with Dyadem, a risk management software start-up that was acquired by IHS.  He then joined Solarsoft, an ERP company that was ultimately acquired by Epicor.  And in his spare time, Stew really enjoys writing about himself in the third person.