Webinar
How to Optimize Billing Accuracy and Improve Customer Engagement
Panel Discussion with Fayetteville PWC and Greenville Utilities
Date: Wednesday, May 8, 2024 | 1 – 2pm ET
Speakers:
Webinar description:
What are the practical steps utilities can take to deliver a more modern and satisfying customer experience? In this webinar, Fayetteville PWC and Greenville Utilities reveal how they have leveraged CCM technology and automation to optimize billing accuracy, reduce return mail encounters, and improve overall customer engagement. Register today and reserve your spot!Key Takeaways:
- Discover ways to optimize billing accuracy and improve customer engagement.
- Learn techniques to reduce return mail encounters and related costs.
- Hear how a streamlined experience can reduce days sales outstanding, accelerate payments, and keep your customers satisfied.