The Check Image Management Challenge
Streamlining Check Image Processing For Easy Online Access
As check images continue to replace physical checks, financial service providers need to embrace new technologies to facilitate daily check image processing and management and reduce the amount of staff time spent on administering check image related processes.
Doxim Daily Check Image Processing
The Doxim Daily Check Image Processing Service streamlines the task of daily batch processing of check images for you. Doxim downloads the check images directly from your clearing agent and then uploads these to the Doxim Enterprise Content Manager (ECM) archive for almost immediate multi-branch online access.
The end result is a faster, more accurate, and affordable method of check processing, with less demand for staff intervention.
By using Doxim check processing, coupled with the Doxim ECM archive, you can benefit in a number of areas:
Split Screen Signature Verification
Split screen capability allows you to view check images and customer signature card at the same time, for easy signature verification. You can also view multiple signature cards on accounts that require more than one signature.
Advanced Exceptions Identification
Easy access to check images online means you can flag exceptions in advance of statement production runs, minimizing delays in statement delivery (e.g. flagging NSF checks so they aren’t appended to the statement)
Having fast, secure and easy access to all check images online makes it much easier to process any exceptions identified in your month end statement run, leading to faster account reconciliation.
Check Image Statements
With all check images in the Doxim ECM archive, it’s easy to create professional looking check image statements for output to print and online access.
Facilitate the Audit Process
Easy access to check images online streamlines the audit process is. Auditors can access whatever checks they need to see right from their computer terminal.
Longer Term Access to Check Images
Most clearing agents only provide access to check images for around 30 60 days. On the Doxim ECM archive they can be accessed for up to seven years.
Reduced Storage Costs for Physical Checks
With all your check images in a central online archive, the need for physical storage space is virtually eliminated, dramatically reducing the cost and space needed.
The Doxim Check Image Processing Service is available via three Flexible Service Level Options:
Level One – Self Service
Access via the Doxim ECM, allows for Manual flagging and tagging for statement exclusion.
Manual item repair (ie. MICR and clearing data).
Level Two – Portal Integration with Web Portal or CRM System
Adds the convenience of integration with a Web Portal or CRM System, making it easier for staff to access check images when required.
Level Three – Automated Service
Adds automatic integration with core banking system to allow customers to ‘click to view’ a check directly within their account transaction log on the banking portal.
Find Out More
Read the Check Image Processing Brochure.