How Doxim Business Process Manager Can Help Your Business

Automated Document Factory Software for Service Providers

There are many reasons why a Service Provider might look at a third party solution like Doxim Business Process Manager (BPM).

Below are some of the key business challenges that have driven other Service Providers to adopt the Doxim BPM platform in their own businesses. If some of these resonate with you, give us a call to find out more about how Doxim BPM can help your business.

Client Demand For eDelivery

Many Service Providers have struggled to find/develop an efficient end-to-end solution to meet client demands to output electronic documents for online viewing.

Doxim BPM is built to integrate seamlessly with Doxim Enterprise Content Manager (ECM), providing an elegant solution for uploading finished documents to a secure online document repository for cross organizational access.

New Business Acquisition

To win business in today’s competitive print market, Service Providers need to demonstrate that they have something more to offer.

Doxim BPM provides faster job completion, better looking statements and streamlined eDelivery opportunities. This allows Service Providers to differentiate themselves by lowering their cost structure, reducing risk and providing faster turnaround times.

Custom Service Requests From Clients

Most Service Providers have a few big clients that generate enough revenues to warrant customized services. They also have a larger number of smaller clients that don’t, but they need these services too.

Doxim BPM is designed with powerful configuration capabilities, making it easy to respond to requests for customized services that other platforms typically cannot easily handle.

Need To Turn-On New Customers Faster

For many Service Providers, setting up new customers on their internal systems can be time consuming and expensive – expenses that often can’t be fully recovered up-front from the customer.

Doxim BPM offers a simple, wizard driven GUI for new customer set up, making it quick and easy to do without expensive development / programming / DBA staff.

Overly Manual Processes

The more manual the process the more likely errors occur and the longer it takes to complete jobs.

Doxim BPM transforms the dependency upon people with a much more automated end to end process that will positively impact your business.

Ongoing QA Process Issues

Running an end to end system made up of a number of disparate applications from different vendors creates a software upgrade nightmare for Service Providers and their clients.
Because Doxim BPM is one system that does everything you need, it greatly reduces the QA processes associated with software and system upgrades.

Challenges Meeting SLAs

In most instances Service Providers have to wait until all required files (e.g. check images, data, marketing messages and customer preferences) are marshaled before output processing can start.

Doxim BPM offers differential processing capabilities, allowing certain jobs to be processed and output sooner, reducing the pressure on SLAs.

Lack of Flexibility in Job Management

When your document processing activities are largely manual, it’s difficult to switch job priorities to reach committed SLA’s and react on the fly to data availability or processing issues.

The Doxim BPM Operator Console makes it easy to change job priorities based on real life production conditions, helping meet SLAs more consistently.

To find out more about how Doxim BPM can help your business, please contact us.