PDFDocument Management Challenges for Banks
Providing Online Document Access For Your Staff and Customers
The internet has fuelled an increase in customer expectations for anytime, anywhere access to their financial documents. Similarly, the need for Banks to continuously improve the quality and speed of customer service is driving an imperative to help staff access more documents on-line, wherever and whenever they need it.
Yet many banks are still operating paper based, manual processes that do little to respond to the demand for flexible and instantaneous on-line document access that both staff and customers need.
To address these issues, Banks must embrace new document management tools, technologies and processes to efficiently deliver easy, secure and instant access to online documents to meet the expectations of their customers and staff.
The Doxim Difference
Banks choose to work with us because of the Doxim Difference. With a focus on content, community and connections, we have developed a powerful combination of excellent software tools, affordable pricing, deep domain expertise and proven change management techniques.
Our software tools are built specifically for your unique archiving, workflow and image capture requirements — at affordable prices that enable you to deliver cost-effective services to your customers.
Our deep domain expertise and extensive experience with hundreds project rollouts mean that you benefit from our knowledge at every step of the implementation process. Using a tailored combination of consultation, training, rollout roadmaps and change management techniques, we ensure that the adoption of Doxim technology within your bank is smooth, efficient and effective.
How We Can Help
Doxim is a leading provider of content management and archival solutions for the banking sector. Doxim Enterprise Content Manager (ECM) offers a full suite of products and services that provide a web-based alternative to printing and mailing documents such as statements, bills, check images and transaction records. An important part of any green initiative, as well as an effective disaster recovery and business continuity strategy, Doxim ECM also enables compliance with stringent regulatory obligations.
Doxim ECM enables Banks to:
- Streamline how content is stored, shared and accessed across all departments
- Speed up operations by automating business processes and decisions, increasing employee productivity, while reducing costs
- Improve customer service levels, expand customer service offerings, and increase client interaction via self-service capabilities
- Ensure content security and access rules are in accordance with regulatory mandates
- Contribute effectively to corporate environmental strategies
Product Offering
Doxim’s integrated content management suite provides an end-to-end solution to help banks better manage the production and delivery of regulatory documents and related communications.
