Reducing Costs

There are many business cases to be made for investing in enterprise content management (ECM). Depending on the business needs and the deployment and configuration, ECM can be introduced as a solution for compliance needs, as a knowledge management strategy, or as part of enterprise search or business process management investments.

However, when it comes to individual technology investments, many businesses find it difficult to measure specific returns on their investments. How much money did we save by making information easier to find and retrieve? Are our compliance measures actually saving us anything or are they just a cost centre?

One of the most appealing aspects of a production-oriented system like Doxim ECM is how it can very quickly generate measurable savings that pay for the initial investment. Such systems fit into well defined, document-centric business processes and deliver very clear savings and efficiency gains. What’s more, they do this on a large scale, shaving cost from the most common transactions and reports a company manages.

Print / Mail Costs

For business processes involving mass printing and mailing, like statements and bills, Doxim ECM can be used to enable eDelivery of these documents. Costs vary, but a good rough estimate is printing and postage costs for a bill or statement run at approximately one dollar per piece. Thus for a customer base of 10,000 receiving one statement per month, a readily achievable eDelivery rate of 20% translates into $2000 per month in savings. This is more than sufficient to cover the monthly costs of an ECM system.

Document Storage / Retrieval

Operating considerations and compliance requirements typically demand that key business documents be archived, sometimes for many years. If this archival is done in hardcopy, the storage costs alone can quickly become substantial. When documents need to be retrieved, the time and effort required by staff to find the correct file can generate substantial labor costs. Electronic storage and retrieval of documents eliminates both these cost centers.

Operations

Beyond monthly mail-outs and archival, key business documents also need to be routinely accessed and exchanged between departments and organizations. When this is done with paper records and couriers, hidden costs and delays can be a constant drain on productivity and staff efficiency. By simply saving documents in electronic format, they can be shared instantly and at no cost, no matter how far apart the two parties.

Find Out More

Learn How Doxim ECM Can Help Create Savings

Improve Your eDelivery With our eStatement Adoption Kit

Calculate How Much You Can Save With Our eStatement Cost Benefit Analysis