Product & Services Highlights

Doxim ECM 6.1 Roll Out

As mentioned in our earlier announcement of Doxim ECM 6.1, client roll outs began in November.

The upgrade process will be entirely transparent to users, however Administrators will notice some changes when they log in, as the administration interface on Doxim ECM has been significantly enhanced. You will be advised in advance when your turn comes to upgrade, so that your Doxim ECM administrators can schedule in training on the new interface in advance of their own upgrade taking place.

Here’s a link to the Doxim ECM 6.1. news release, highlighting some of the new capabilities that are included in this latest version of our leading enterprise content management solution.

Introducing Doxim eNewsletters and eInserts

With the roll out of Doxim ECM 6.1 now well under way, we will soon be able to offer two exciting new capabilities to facilitate distribution of targeted customer communications with their statements, bills and other documents.

Inline Printing of Newsletters

We will shortly have a service that allows the printing of Newsletters ‘inline’ with customer statements, so that they become an integral part of the paper statements that are delivered by mail. This new capability can also be used to include other communications material as a contiguous part of a paper statement, (e.g. insert content that would otherwise have to be printed, shipped and inserted separately or details of new product offerings).

This new capability can save you a significant amount of money by avoiding the need to separately print, distribute and insert newsletters, inserts or other customer communications that are mailed along with a printed statement.

New eNewsletter/eInsert Capability

We can also now offer a new eNewsletter/eInsert capability that allows Newsletter and/or Insert content to be appended to the end of an electronic statement so that it can be viewed online (as one document, contiguous with the eStatement) when the PDF of the eStatement is opened. This works by dynamically appending the newsletter and/or eInsert content to the statement at the point it is opened by a member. This brings several distinct advantages:

1. All your customers that have opted out from receiving paper statements can now view your newsletters and inserts with their online statement
2. You no longer need to mail separate paper newsletters to these opt-out customers, saving money in print, preparation and postage
3. All customers that continue to receive paper statements also receive eNewsletters and eInserts, meaning that they can view these in hard copy or online, whichever is most convenient to them.

Pricing and further offering details will be available in early Q1 2011. If you are interested in finding out more please drop an email to sodonovan@doxim.com.