Benefits of image-based services for businesses include more timely account reconciliation and record keeping as a result of being able to view checks more quickly and faster notification on cleared and returned checks. Additionally, keeping images stored electronically dramatically reduces the cost and space needed for physical storage for checks. Today’s strict anti money laundering (AML) regulations make it imperative to develop new services to combat fraud and check image presentment provides improved tracking on transactions, signature verification and the ability to pull checks larger than $10,000. When determining and selecting the most suitable check image presentment option, financial institutions must consider a solution that takes into account security, user access, the need for efficient, authorized internal access and the secure, centralized archiving of images.
With DOXIM, businesses can leverage benefits for both the business and their customers. Businesses can quickly search for and access information multiple times with no access charges, enabling them to provide the level of service expected from today’s discerning customer. Furthermore, with check images securely stored in their central archive, the need for physical storage space is virtually eliminated. DOXIM provides check image presentment services to financial institutions from coast to coast through the DOXIM Daily Check Processing Service.
DOXIM Daily Check Processing Service facilitates the daily batch processing of check images received from a service provider. It streamlines processes and improves productivity by allowing quick access to check images through an easy to use, secure web based interface, and by exporting check metadata for use by a variety of sources. DOXIM Daily Check Processing Service enables businesses to improve customer service levels, conform to government regulations and significantly reduces the time required to retrieve items. With three service options available, businesses can choose the appropriate processing service, from basic manually flagging and tagging for statement inclusion to integration with a web portal or CRM system.
DOXIM Daily Check Processing Service is comprised of three service options:
Self Service
- Manual flagging and tagging for statement exclusion.
- Manual item repair (ie. MICR and clearing data).
- Includes all of the features of Self Service plus integration with a Web Portal or CRM System
Automated Service
- Includes all of the features of Portal Integration, plus automatic tagging with core banking system to allow customers to view a check from their transaction log on their web portal.
DOXIM Check Image Presentment products and services allow businesses to:
Support Anti Money Laundering Legislation by:
- Enabling signature verification and the ability to readily access and query any items at anytime
- Providing ready access to check images for tracking and audit purposes
- Making files searchable and significantly reducing time required to find items
- Allowing staff to flag items to present or not to present
- Providing faster account reconciliation
- Automating manual processes
- Ensuring staff can access checks in a more timely manner with no access charges
- Providing customer access to check images through a secure web portal
- Providing access through a banking portal, enabling customers to view front and back images of checks
- Providing customers with images of checks appended to statements available online, or included in their printed statement
