Chris Rasmussen – President and CEO
Chris founded the Company in 2000. He is a visionary and charismatic leader, and under his guidance Doxim has become a leading supplier of customer communications management solutions to the Canadian Financial Services marketplace. Chris has worked in the electronic document industry for the past two decades, holding a variety of senior management and leadership roles. Immediately prior to founding Doxim, Chris was Vice President, Professional Services for Ricoh Canada, a leading global provider of document imaging products and services. Chris holds a Bachelor of Arts degree in Administrative and Commercial Studies from the Western University.
Patrick Masset – Executive Vice President, Sales & Client Experience
Patrick Masset joined Doxim in 2011 as Vice President Sales. In 2013 Patrick’s role was expanded to Executive Vice President Sales & Customer Experience. In this role, he is responsible for all sales, client care and customer support activities of the organization. Patrick and his team design and implement the sales and customer support strategies that will help guide Doxim to a dominant position serving financial service providers and their partners. Prior to joining Doxim, Patrick spent several years managing Sales and client-facing teams and organizations, in both Canada and the United States, in the print, packaging and communication fields. Patrick has previously worked at Solisco Printers as General Manager and Quebecor World as Vice President Sales, Central Region, among others. Patrick has built a strong reputation with his customers by enabling them to grow their revenues and increase their operational efficiency through the deployment of technology and innovation. He and his teams ensure that Doxim’s commitment to delivering excellence is achieved and consistently maintained throughout the client lifecycle. Patrick holds a Bachelor of Business Administration degree from the Université du Québec à Trois-Rivières.
Sean O’Donovan – Executive Vice President, Products & Customer Delivery
Sean O’Donovan joined Doxim as Vice President Marketing in 2009. In 2013 his role was expanded to Executive Vice President Products & Customer Delivery. Sean is responsible for all product management, marketing, production and client delivery activities of the organization. In this role he helps Doxim to transform market requirements into profitable products, and helps deliver those products in a way that meets and exceeds customer expectations. Sean has over 20 years’ experience in technology sales and marketing leadership across Europe and North America, including several leadership roles at Canadian based software and hardware companies including InSystems Corp, in Canada and the U.S., and Perle Systems in Canada, the U.K., France and Belgium. Sean holds a Bachelor of Arts degree from the University of Hull, U.K.
Adam Zimmer – Vice President, Product Development & Chief Technology Officer
Adam Zimmer is VP of R&D and CTO at Doxim. Adam joined Doxim in 2012, following Doxim’s acquisition of Arius Software. Adam originally founded Arius Software while he was studying at the University of Waterloo. Following a number of consulting engagements with financial customers he identified a gap in the market for a client onboarding / account opening application that would help streamline and automate the gathering of high quality client data; Arius OpenAdvantage (now Doxim OpenAdvantage) was born to address this need. In his role at Doxim, Adam provides support for the wealth management and investment brokerage sales efforts and defines the product direction for the Doxim OpenAdvantage product line. Adam holds a BSc Computer Engineering degree from the University of Waterloo and is a licensed Professional Engineer in Ontario.
Daren Selfe – Chief Financial Officer
Daren Selfe joined Doxim in 2013 as Chief Financial Officer. In this role he works with the leadership team to develop and execute the Company’s strategic plan. He also ensures the Company is appropriately structured and sufficiently capitalized to achieve business objectives. Daren leads the Finance department in the areas of accounting, reporting, planning, analysis, tax, audit, risk management and internal controls. He also leads the Human Resource department in developing policies and programs to attract and retain exceptional employees. Prior to joining Doxim, Daren was the CFO at OnX Enterprise Solutions and the VP Finance at ClubLink Corporation, each during periods of rapid growth. Daren obtained his CPA, CA designation while working at KPMG and holds an Honours Bachelor of Business Administration degree from Wilfrid Laurier University.
Dennis Brink – Vice President, Professional Services
Dennis joined Doxim in 2014 as Vice President of Professional Services. He brings 25 years of experience leading high performing teams and executing business strategies for technology organizations. At Doxim, Dennis provides leadership and delivery oversight, ensuring that products are implemented for our clients on time and budget. Prior to joining Doxim, Dennis was an executive with T4G Limited and ran and was accountable for several divisions that operated coast to coast as the company grew fivefold. Dennis joined T4G after they acquired his company Dedicated System Builders, a contact center analytics firm. Dennis’ earlier career was in technology delivery for major enterprise clients including some of Canada’s leading banks, transportation, and telecoms. He worked on projects with IBM, Accenture, CGI, KPMG, Ernst & Young, and Boston Consulting Group. Dennis has a degree in Engineering Physics (Nuclear) from Queen’s University and is a licensed Professional Engineer in Ontario.
Chris Palmer – Vice President, Product Vision & Strategy
Chris Palmer is Vice President of Product Vision & Strategy at Doxim. Chris joined Doxim in 2015, following Doxim’s acquisition of Neocog Technologies. Chris oversees the strategic direction of all modules of the Doxim Customer Engagement Platform.Chris brings over two decades of experience with financial service technology to his role with Doxim. Prior to founding Neocog Technologies in 2000 Chris was a Professor of Information Technology at Fanshawe Community College and a Senior Systems Analyst for Libro Credit Union. It was while working for Libro that Chris was asked to develop customer relationship software that would meet the needs of Libro staff, and ACE (now Doxim CRM) was created.Chris began his career as a Technical Analyst for the Royal Bank of Canada where he was involved in the production of one of the first CRM applications to be built and used by a financial institution. Chris holds bachelor’s degrees in Music Performance and Computer Science and an MBA from the Richard Ivey School of Business at Western University.